You can count on us.
We hope you and your family safe as the health crisis impacts our communities. At Multitronic, we follow the situation on a daily basis and react to the guidelines and recommendations from the government. Although the working environment has changed for many of our employees, it didn’t change the way we operate as a team.
For the safety of our customers, we took additional precautions and intensified our cleaning in the store, due to the possibility of the spread of the virus. All our stores have hand sanitizer to use and we try to maintain the availability of them. Our employees also regularly use hands-on sanitizers throughout the working day. To help each other, we recommend keeping social distancing in the queue.
At the moment all our Multitronic and iTronic stores operate normally. We continue offering the same services, such as a repair service. You can always check the stores opening hours here: multitronic.fi/stores
Nothing has changed in the way how our online store works. Also, we have not noticed any impact on the delivery time. To support our customers, we introduced free shipping on all orders over 50€ to the Posti lockers and outlets, as well as Matkahuolto stations.
We know, that home delivery is essential to many of our customers at this moment. Therefore, we decided to introduce a flat rate of 2.90€ for all orders over 50€. We hope, that the doorstep delivery option will become more affordable to many of you. The shipping cost will update automatically at the checkout, once the shopping cart value exceeds 50€.
Our sales and customer service teams are available to answer your questions every day from 09:00 to 17:00. Please reach out to us if you have concerns or questions we can help with.
We recognise that this is an unprecedented and unique situation and appreciate your flexibility and support. We will continue to keep a close pulse on what’s happening and provide updates.