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At Sophos, we take a simple approach to comprehensive support with a variety of plans to meet your organization’s needs.
Our support offerings range from basic technical support to options including direct access to senior support engineers and customized delivery. No matter what your needs are, Sophos has a plan to fit your organization’s needs.
Many of our products come with 24/7 support and upgrades. For those options that don’t, simply choose the level of support your business requires. Depending on the package you choose, you’ll gain access to engineers directly for one-to-one support by email or telephone.
Additionally, our customers have instant access to our world-class knowledgebase. This section includes hundreds of searchable online documentation files, thousands of articles, and an active, peer-to-peer support community of users like you. In fact, you may never feel the need to contact us. However, if you do, rest assured we make sure you will quickly get the expert help required.
We invite you to explore our support offerings below. We’ve recently re-thought and revamped this section, to ensure that we are providing the most effective and timely support on the market today.