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Specifications
Description
Store availability
Delivery
Price development
Features | |
Compatibility | OptiPlex 7020 |
Service included | Parts & labour |
Service time (hours x days) | 7x24x365 |
Number of years | 5 year(s) |
Next Business Day (NBD) | |
Phone support | |
Service type | PSP NBD |
Web support | |
Troubleshooting | |
Parts replacement | |
EAN | |
Source: Icecat.biz |
Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
- Priority phone access to ProSupport engineers 24x7x365
- Dedicated Technical Account Manager (for customers with 1,000 or more ProSupport Plus systems)
- Collaborative support
- Proactive issue detection
- Predictive failure prevention
- Monthly history and contract reporting (for customers with 1,000 or more ProSupport Plus systems)
- Automated case creation
- 24x7x365
- Maintenance
- Physical
- Parts & labour
- Hardware Service with Next Business Day Onsite Service After Remote Diagnosis
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