logo Multitronic Oy
Myllärinkatu 10
65100 Vaasa
Web: www.multitronic.fi
Telephone: 06 - 319 77 00
E-mail: info@multitronic.fi

LENOVO ThinkPlus ePac 4YR Onsite

Manufacturer: LENOVO
ID: 5WS0D81224
4190€ Show VAT 0% Show VAT 24%
Estimated delivery: 30.03 - 03.04
40+pcs available at remote stock
Select your store
Order and pick up in 1-4 days Open today: 10:00 - 18:00 About this store
Order and pick up in 1-4 days Open today: 09:00 - 17:00 About this store
Order and pick up in 1-4 days Open today: 10:00 - 18:00 About this store
Order and pick up in 1-4 days Open today: 10:00 - 17:00 About this store
Order and pick up in 1-4 days Open today: 10:00 - 18:00 About this store
Order and pick up in 1-4 days Open today: 10:00 - 18:00 About this store
Order and pick up in 1-4 days Open today: 10:00 - 18:00 About this store
Multitronic warehouse store
Multitronic | JNT Pietarsaari
Multitronic Seinäjoki
Multitronic | iTronic Jyväskylä
Multitronic | iTronic Lappeenranta
Multitronic Mariehamn
iTronic Vaasa
Specifications
Description
Store availability
Delivery
Price development
Features
TypeOn-site
License quantity1 license(s)
Service includedParts
Number of years4 year(s)
On-site supportcheckmark
Product typeUpgrade
Service typeOnsite Support
EAN5712505463963
Warranty1 year
Source: Icecat.biz

4 Year Lenovo™ Onsite Support (Add-On)

This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

How does it work?

Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.

Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.

Onsite Service Level

Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.

The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.

Customer Benefits

• Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
• At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
• Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
• Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
• Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
• Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly

Warranty Services

Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

Multitronic warehouse store: 0 pcs
Estimated delivery: 29.03 - 03.04
Multitronic | JNT Pietarsaari: 0 pcs
Estimated delivery: 29.03 - 03.04
Multitronic Seinäjoki: 0 pcs
Estimated delivery: 29.03 - 03.04
Multitronic | iTronic Jyväskylä: 0 pcs
Estimated delivery: 29.03 - 03.04
Multitronic | iTronic Lappeenranta: 0 pcs
Estimated delivery: 29.03 - 03.04
Multitronic Mariehamn: 0 pcs
Estimated delivery: 29.03 - 03.04
iTronic Vaasa: 0 pcs
Estimated delivery: 29.03 - 03.04
Fetch from the shop
Estimated delivery time: 29.03 - 03.04
Free
Posti Parcel Point
Estimated delivery time: 29.03 - 02.04
4,90 €
Postal Parcel
Estimated delivery time: 30.03 - 03.04
4,90 €
MH Locker and Near Parcel
Estimated delivery time: 30.03 - 03.04
4,90 €
Parcel to the Doorstep
Estimated delivery time: 30.03 - 02.04
6,90 €
Home Delivered Parcel
Estimated delivery time: 30.03 - 02.04
16,90 €

Main page

Menu

Cart

Search