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ALLIED NetCover Advanced, 1 Year Support Package with advanced replacement

Tillverkare: ALLIED TELESIS
ID: AT-AR2010V-NCBP1
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KompatibilitetAT-AR2010V
Antal år1 År
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EAN
Source: Icecat.biz

Meet your maximum uptime team

Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.

Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.

Online Support The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.

- 24 x 7 x 365 self-service tools
- Online incident management
- Knowledge Base content

Live Support Customers receive toll-free phone access to the Allied Telesis TAC team. Staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies, our TAC is designed to deliver fast, thorough assistance.

- 8 x 5 phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management

Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.

- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation

Hardware Support
Provides basic hardware troubleshooting and fault diagnosis, Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications.

- Hardware repair and return
- Same-day shipment advanced hardware replacement
- Basic hardware failure diagnosis

Multitronic lagerbutik: 0 st
Beräknad leverans: 04.04 - 07.04
Multitronic | JNT Jakobstad: 0 st
Beräknad leverans: 04.04 - 07.04
Multitronic Seinäjoki: 0 st
Beräknad leverans: 04.04 - 07.04
Multitronic | iTronic Jyväskylä: 0 st
Beräknad leverans: 04.04 - 07.04
Multitronic | iTronic Villmanstrand: 0 st
Beräknad leverans: 04.04 - 07.04
Multitronic Mariehamn: 0 st
Beräknad leverans: 04.04 - 07.04
iTronic Vasa: 0 st
Beräknad leverans: 04.04 - 07.04
Avhämtning från butiken
Beräknad leveranstid: 04.04 - 07.04
Gratis
Postens paketautomat
Beräknad leveranstid: 04.04 - 06.04
4,90 €
Postpaket
Beräknad leveranstid: 05.04 - 07.04
4,90 €
Matkahuolto Närpaket
Beräknad leveranstid: 05.04 - 07.04
4,90 €
Till dörren-paket
Beräknad leveranstid: 05.04 - 06.04
6,90 €
Hempaket
Beräknad leveranstid: 05.04 - 06.04
16,90 €

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