Extended Right of Return until 31.1.2026
We offer our customers an extended right of return to make Christmas gift shopping easier. All orders placed between December 1st and December 24th, 2025, qualify for an extended return period. For these orders, the right of return is valid until January 31st, 2026. This gives gift recipients plenty of time to ensure the product is suitable even after the Christmas holidays and New Year, enabling risk-free and stress-free purchasing.
See the return policy here.
Customer service
Our customer services will be glad to assist you with any questions that might occur. Do not hesitate to contact us if you have any questions concerning our website, products, orders, deliveries, repairs and warranty. If you would like to talk face-to-face, please visit your closest Multitronic store and our friendly staff will assist you.
Customer support available:
Mon - Fri – 09:00 - 17:00
Sat - Sun – Not available
By email:
info@multitronic.fiBy phone:
+358 (0)6 319 77 00Use the following methods to contact other departments:
Service / Repairs:
+358 (0)6 319 77 00Finance:
+358 (0)6 319 77 50Marketing:
marketing@multitronic.fiFrequently Asked Questions (FAQ)
Need help with your order, products, or our services? First, check out our comprehensive Frequently Asked Questions (FAQ) section, where you can find answers to many common questions around the clock.