DJI Care Refresh 1-Year Plan for DJI Pocket 2

The DJI Care Refresh 1-Year Plan for DJI Pocket 2 is an accessory service designed for owners of the specified camera hardware. It works as a structured protection plan for devices used in active recording environments. Its main purpose is to provide a replacement pathway for hardware that sustains operational damage. Eligibility is limited to the corresponding DJI device. The plan covers the risk of equipment failure during mobile use, travel, or content creation.

The plan combines logistical and communication infrastructure to streamline the recovery process. Support staff are reachable through a dedicated channel for troubleshooting and claim initiation. It aims to reduce the administrative effort of sourcing replacement hardware independently. Centralising the replacement procedure shortens the downtime that usually follows an incident. A standardised framework handles damage verification and authorises substitute equipment.

• Incident coverage: includes drops, collisions, and water exposure.
• Replacement limit: up to two replacement units during the coverage period.
• Coverage duration: one year from plan activation.
• Logistical support: free two-way shipping for replacement requests.
• Support access: VIP phone assistance and global service support.
• Target hardware: compatible exclusively with the DJI Pocket 2.