DJI Care Refresh 1-Year Plan for Osmo Mobile 3

The DJI Care Refresh 1-Year Plan for Osmo Mobile 3 is a support service designed for the DJI Osmo Mobile 3 gimbal. It covers the device against accidental damage that occurs during filming or travel. The plan sets out a clear route to support after an eligible incident. This is a service product, not a physical gimbal component, battery, mount, or accessory. The one-year period defines the main time limit for accessing the plan’s support.

Priority handling is included for submitted cases. VIP assistance is also listed among the available customer support provisions. Two-way delivery is available to move an affected gimbal through the service process. Everyday filming is one of the stated use contexts, particularly where accidental damage could interrupt shooting. Travel is another identified context for owners who want added protection while carrying and using the gimbal away from home.

• Up to two eligible repair or replacement services
• Falls and collisions: covered as specified accidental damage events
• Breakage: covered when the incident meets the service requirements
• Water damage: an eligible damage category
• Signal failures: covered within the stated protection scope
• Certain error messages: eligible for support under the plan
• One plan per pack